These pages show how particular desks use inbound calls on Callmart: part-time agents who take calls only when they are free, Final Expense telesales agencies that fund one wallet for a team, and Medicare desks buying for the Annual Enrollment Period. Each covers setup, what to measure and what Callmart does not do.
How do use cases relate to the role pages?
The role pages describe who buys calls, such as Medicare agents or call centers. These use cases go one level deeper into a specific situation and the settings that matter for it: receiving switches, campaign hours, states per line, team roles and line capacity, plus how much to fund the wallet. Each one states Callmart's limits plainly.
For the operational side, such as staffing a desk or handling Medicare rules on a call, see the how-to guides. Prices are on the retail price list.